SyncDesk

IT support for small businesses in Worcestershire

Friendly, local IT that just works

Microsoft 365, Teams and phones, Wi-Fi, networks and security, looked after by someone who explains things in plain English. Fixed prices, a friendly face, and help when you need it.

Book a free chat Teams from £60 a person
  • Prices include VAT
  • No upfront costs
  • Next working day support

What we can help with

Pick a service to see what's included and the prices.

Microsoft 365, Teams and phones Outlook, Teams, storage and a business phone line per person, with setup and support included. £60 per person a month IT support days Book us on site for half or a full day to clear the IT to-do list, from laptops to printers. From £195 Networks and Wi-Fi Wi-Fi that reaches every room, a proper firewall, guest Wi-Fi and a tidy, labelled cabinet. From £195 Security and backups Multi-factor sign-in, tested backups, security check-ups and Cyber Essentials readiness. From £195

Microsoft 365, Teams and phones: one price per person

£60 per person a month

£50 + VAT. No upfront cost, 12-month minimum term.

  • Microsoft 365 Business Standard: Outlook, Word, Excel, Teams and 1TB of OneDrive storage each
  • Teams Phone with a UK calling plan (3,000 minutes a person) and your numbers moved across
  • Full setup: email, files and calendars moved, auto attendant, call queue and voicemail
  • 30 minutes of support per person a month, pooled for your whole team
  • Multi-factor sign-in and security set up from day one
  • Next working day support, with same-day support available

Work out your monthly cost

PeopleEveryone who needs email, Teams and a phone line
Meeting rooms£50 a month per room, hardware quoted separately
Each month£300£250 + VAT
Support time, shared by your team
2.5 hours a month
Paid today
£0
First 12 months
£3,600

All prices include VAT. Next working day support is included; same-day support is £10 per person a month extra. Unused support time doesn't carry over. Calls to UK landlines and mobiles within the 3,000-minute plan are included; international calls are charged at cost.

How fast we respond

Every monthly customer gets next working day support. Need it quicker? Add same-day support, or call us out of hours in an emergency.

Next working day Included Get in touch by phone, email or text and we'll pick it up by the end of the next working day, Monday to Friday.
Same-day support +£10 per person a month Report a problem before 2pm on a working day and we'll start on it the same day. Added to your monthly Microsoft 365 and Teams service.
Out-of-hours emergencies £90 an hour Evenings, weekends and bank holidays, when something critical stops working. One-hour minimum, then billed by the hour.

Big-business know-how, small-business prices

SyncDesk is run by Nathan Pitts, a technology architect who designs networks, unified communications, security and cloud systems for a living. Local businesses get the same expertise, explained simply, at a price that makes sense for a small team.

One-off jobs are pay as you go: on-site days are £195 for half a day or £350 for a full day, and remote help is £50 an hour.

How it works

  1. A free chat about what's not working and what you'd like to fix.
  2. A fixed price in writing, with any hardware or licences listed separately.
  3. We do the work, often outside opening hours so you're not disrupted.
  4. You get a short write-up of what we did, plus passwords and diagrams, so you're never locked out.

Questions

Something else? Ask us in a free, no-pressure chat.

Do your prices include VAT?

Yes. Every price on this site includes VAT, so the number you see is the number you pay.

How quickly will you respond?

Next working day as standard. Same-day support is an extra £10 per person a month. Out-of-hours emergencies are £90 an hour, with a one-hour minimum.

Is there a contract?

Microsoft 365, Teams and phones (£60 per person a month) have a 12-month minimum term, because there's nothing to pay upfront. After that it runs month to month with 30 days' notice. Support days, network work and other one-off jobs are pay as you go.

Do you work on site or remotely?

Both. Most changes and fixes are done remotely over a secure connection, which is quicker for you. We come on site across Worcestershire for networks, new setups and anything hands-on.

Who is behind SyncDesk?

SyncDesk is the IT support side of SyncByte, run by Nathan Pitts, a technology architect who designs networks, unified communications, security and cloud systems for a living. Need a website as well? That's SyncByte.

Let's sort your IT

Tell us how many people you have and what's not working. We'll come back with a fixed price, usually the same day.

We only use your details to reply to you.